All the ordered items are shipped from our distribution center in California, U.S.A., via USPS or UPS.

All our products for United States destination are shipped by UPS Ground or USPS, depending on whichever service would take the shortest delivery time to your location.

Remarks: The shipping and delivery costs for Alaska , Hawaii , Military Locations, AFO/APO address are charged based on the number of products purchased. For one product item, full rate of CA $12.10 will be imposed; and half rate will be charged for each additional item. Delivery takes about 5 business days.

If expedited services are used for delivery, we will procure the desired service from UPS on your behalf. In the event of a refund, the shipping fee is not refundable under any circumstances except if the order is cancelled before shipping.

According to related law, we should collect the sales tax on customer with a California shipping address. The current tax rate is 9.75% for the Alameda county so that we should charge the rate from customer whose shipping address has a state code of "CA".

Conversion Info: 1 Pound (Lb) = 16 Ounce (Oz) = 453.6 Gram (g)
Sales and shipping of this web site cover only Canada and U.S.A. For customers from Australia, France, Germany, Japan and The United Kingdom, please click the corresponding links to web sites for Australia, France, Germany, Japan and The United Kingdom.
The UPS will charge us US$10.00 for any refused packages with immediate effect. Therefore, please provide us with the correct postal address and name of the recipient. Otherwise, Customers would have to bear all the additional delivery and service charges, including that being imposed by the UPS.

Check and Money Order must be denominated in US currency.

Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.

We will arrange UPS to pick up the RMA merchandise from the customer. We will charge the UPS shipping charge from the customer's credit card if the customer causes the mistake.

Cross Shipment

Cross shipment (exchange shipped prior to return of the original) must be secured by credit card. Such charge will remain on the customer's credit card until we received the returned merchandise. A refund for the charged amount will be credited within 30 days from the day on which we received the returned merchandise.

The UPS will charge us US$10.00 for any refused packages with immediate effect. Therefore, please provide us with the correct postal address and name of the recipient. Otherwise, Customers would have to bear all the additional delivery and service charges, including that being imposed by the UPS.